The awards, which are the largest real estate awards in Australia, recognise those agents and agencies that have ranked the highest based on customer reviews and feedback.
Michael said customer service is his number one commitment when it comes to his clients. It is the second year in a row that Michael has been the top performer in customer satisfaction in his core district.
“These awards are a vote of confidence in the LJ Hooker Nerang team from our customers, and that’s the biggest reward you can ask for when you’re dealing with someone’s most prized possession,” said Michael.
“The last 12 months have been a massive year for LJ Hooker Nerang with a new office location and an expansion in our services. I’m ecstatic that despite these changes, staff have never lost sight of our focus – our customers.”
The RateMyAgent Agent of the Year Awards compare over 32,000 agents and agencies across the country. They highlight the leading real estate agents and agencies in each suburb, city and state across Australia, and on a national level.
“The RateMyAgent Agent of the Year Awards are the only awards which use verified customer reviews and feedback, so they’re an honest gauge of the customer service an agent has provided,” said RateMyAgent CEO & Co-Founder, Mark Armstrong. “These awards are the only industry awards to put sellers’ needs first, using customer reviews as a leading indicator of an agent’s success over 2017.”
The awards, which are in their fourth year, are the only major customer choice awards for the real estate industry in Australia. Rather than being judged by industry peers, the awards are calculated based on the reviews that customers provide on the RateMyAgent website.